Frequently Asked Questions

Q. Is there a deductible that I need to pay when making a claim?
There is no deductible on the program. All parts and labor are covered 100%.

Q. Can I perform my own maintenance?
No. All services must be performed by a professional repair facility. This is to ensure proper documentation, as well as the workmanship of all services performed on your RV.

Q. When are claims specialists available to take my call?
Claim specialists are available Monday – Friday 8:00 a.m. – 8:00 p.m. and on Saturday from 9:00 a.m. – 5:00 p.m. to answer all of your questions.

Q. What if I experience a breakdown while traveling out-of-town?
You may take your RV to any professional repair facility. You may contact us at 1-800-810-8458 for additional assistance or you may contact your selling dealer's service department.

Q. How do I know what maintenance is required to keep my RV Warranty Forever® agreement in force?
Simply follow the maintenance requirements outlined in your RV Warranty Forever® agreement. If you have any additional questions, please contact a claims specialist at 1-800-810-8458.

Q. Why do I have to follow the maintenance guidelines outlined in my RV Warranty Forever® agreement?
Proper maintenance is the best preventative measure in reducing future breakdowns. Your RV is less likely to experience a breakdown if it is being properly maintained.

Q. How do I make a claim in the event I experience a breakdown?
Take your RV to any professional repair facility and provide them with a copy of your RV Warranty Forever®; agreement. They will handle it from there. If you have any questions that you would like to ask us directly, you may call 1-800-810-8458 and speak with a claims specialist.